2 Turbine Court, Halesowen, Birmingham, United Kingdom
contact@birminghamschoolofmanagement.co.ukOpening Hours : Monday to Saturay - 8am to 5pm
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0121 293 4933
Participants in this program get the ability to handle client complaints in a professional and sympathetic manner. They will learn how to communicate clearly, adhere to a structured resolution procedure, and use complaint data to spur innovation and enhance service quality.
